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Where can i modify the email id in a scheduled crystal report in BO/CMC

May 06, 2017 at 01:34 PM


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Former Member

Hello All,

I have a scheduled Crystal report which runs on every Monday and sends an email, in excel format. Now i want to change one of the email id where could i change it ?

1. I don't see anything as scheduled in "Schedule" tab of the report properties.I can see an 'Recurring' instance in History and mail ids in "External Destination"

2. I checked in Crystal Report Job sever and Adaptive Server but didn't find any email id's configured in the "Destination tab".

Where else i can see the email recipients for the scheduled report.

Thanks in Advance !


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1 Answer

Denis Konovalov
Sep 01, 2017 at 02:36 PM

just delete recurring instance and create new schedule with new email id.

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