ESS Expense Claims in Portal

[Former Member]

Hi guys,

Need your expert advice here. Stuck trying to troubleshoot this particular error. It's only apparent to 1 particular user whereby when he try to submit expense trhough the portal, he'll get a portal runtime error. I have tried performing the same at the backend (R/3 4.7) and its working fine (Transaction TRIP). Even when i logged in as a travel administrator, i'll still get an error if i were to submit the expenses for this particular user. However, when i did the same for another user, its fine. Any ideas? PLease find below the error log:-

java.lang.NullPointerException

at com.intec.ess.travel.expense.comp.ExpenseFComp.ProcessBAPI2Return(ExpenseFComp.java:441)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseFComp.ProcessBAPI2Return(InternalExpenseFComp.java:525)

at com.intec.ess.travel.expense.comp.ExpenseFComp.executeZ_Bapi_Create_Expense(ExpenseFComp.java:235)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseFComp.executeZ_Bapi_Create_Expense(InternalExpenseFComp.java:505)

at com.intec.ess.travel.expense.comp.ExpenseFComp.UpdateExpense(ExpenseFComp.java:425)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseFComp.UpdateExpense(InternalExpenseFComp.java:521)

at com.intec.ess.travel.expense.comp.ExpenseFCompInterface.UpdateExpense(ExpenseFCompInterface.java:220)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseFCompInterface.UpdateExpense(InternalExpenseFCompInterface.java:280)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseFCompInterface$External.UpdateExpense(InternalExpenseFCompInterface.java:356)

at com.intec.ess.travel.expense.comp.ExpenseDisplayComp.SaveExpense(ExpenseDisplayComp.java:360)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseDisplayComp.SaveExpense(InternalExpenseDisplayComp.java:337)

at com.intec.ess.travel.expense.comp.ExpenseDisplayCompInterface.SaveExpense(ExpenseDisplayCompInterface.java:128)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseDisplayCompInterface.SaveExpense(InternalExpenseDisplayCompInterface.java:137)

at com.intec.ess.travel.expense.comp.wdp.InternalExpenseDisplayCompInterface$External.SaveExpense(InternalExpenseDisplayCompInterface.java:189)

at com.intec.ess.travel.view.TravelExpensesControlView.onActionSaveExpense(TravelExpensesControlView.java:214)

at com.intec.ess.travel.view.wdp.InternalTravelExpensesControlView.wdInvokeEventHandler(InternalTravelExpensesControlView.java:184)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)

at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:67)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleAction(WebDynproMainTask.java:101)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:304)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:649)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)

at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:248)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:55)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Thannks in advance

[Former Member]

I think the previous poster is right, this sounds like a security issue. I would suggest ensuring that his security profile, including allowable infotypes match the other user on which you are able to perform this successfully.

[Former Member]

Thanks guys for the quick reply. Unfortunately, everyhone has the same ESS roles assigned to them. Any other pointers? Could it be workflow related? Thanks

Regards

[Former Member]

Johan,

Check that the user has the same roles and permissions as the other user wherein the process works. Assign all ESS roles to the user.

Regards,

James