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Cloud for Customer C4C - On boarding Team

Hi Community,

I would like to ask you about the required team to deploy a Hybris C4C project. Basically we are thinking in deploy the basic utilities of the solution, that means Sales, Marketing and Service. Thanks in advanced for your replies.


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2 Answers

  • Best Answer
    May 01, 2017 at 10:20 AM

    Hello Carlos,

    5-member team should be enough to start a project even if we want to integration and roll out.

    Project manager, 1 or 2 SAP C4C Functional Consultants, 1 or 2 SAP C4C Technical Consultants and

    1 SAP PI Integration Consultant.

    By fallowing SAP cloud Launch or SAP Hybrid implementation methodology, project delivery should not take longer than 3-6 Months, depending on the complexity and scope of the solutions.

    If this answer satisfy your query, then please do not forget to click on“Accept” this answer as correct one.



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  • May 02, 2017 at 09:29 AM


    There is no defined rule for number of resources required for a Project, be it Hybris C4C project as well, however, having said that:

    1. Assuming there is no integration and no Custom development (using SDK) involved, with Customer's data of a medium size and an average user base to be migrated on C4C approx .50, it should not take more than 2 months based on the assumptions mentioned. You can do away with 2 Consultants - 1 Solution architect/Functional SME and another full time Functional Consultant. Project management can be a role which the Architect too can play or you can have one part time.

    2. If its C4C implementation with integration to SAP ECC OnPrem or SAP CRM OnPrem - only standard OOB integration, no custom development/enhancement, then for same number of users mentioned in point 1 above, it should not take more than 12 - 16 weeks. You will need: Sol.Architect = 1;

    Project Manager = 1

    Functional Consultant = 1

    Part time ECC Consultant = 1

    PI/HCI consultant = 1 (FT)

    BASIS and Network/Security = 1 (part time)

    3. For a Project, where point 2 along with Custom development/enhancements are involved, you will in addition to above resources should add 1 or 2 Technical developers (SDK) and you cannot really estimate the time unless you actually have the requirements for Custom Dev. so basically this type will be 12 - 16 weeks plus Effort requirement for Custom Dev.

    Hope this gives you some idea to get started.



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