3rd Dunning level is not updating

[Former Member]

Hi All,

I have a problem in SAP when I run the dunning list (program F150). For customer we had dunning level 2 in November. Today I’ve run the dunning procedure again and for the same customer the dunning level stays on level 2, which normally should be dunning level 3. I haven’t made any changes in the customer master file. In transaction code FD10N Customer line item disply is showing the current level of dunning. Could you explain why this is happening and could you fix this problem?

Thanks in advance.

Regards,

Pavan Gajam

[Former Member · Accepted solution]

Hi

Please also check the minimum amount setting in FBMP... if you have set a min amount for Dunning level 3, please make sure if the overdue amount exceed the min amount.

hope this helps.

Kevin

[Former Member]

Hi,

Good morning and greetings,

Wishing you a Happy New Year 2007

In transaction code FBMP for the specified dunning procedure, please check the level of dunning applicable...may be the dunning procedure is allowing only 2 levels of dunning...if your requirement is 3, change the level...Click the dunning level button to customize the system to pick up those documents that would be relevant for 3 level by specifying the number of days due...

Please reward points if found useful

Thanking you

With kindest regards

Ramesh Padmanabhan

[Former Member]

Hi Ramesh,

Thank you and Wish you the same.. Happy New Year 2007.

Thanks for your relply.

In transaction code FBMP already configured for level 3 dunning levels. It is working fine in Testing client but it is only problem in production client. What would be the reasons for not updating 3rd level dunning for the same.

Regards,

Pavan

[Former Member]

Hi,

Good morning and greetings,

Please check in dunning level, whether you have maintained the days in arrears and also check for the following OSS Notes

Note 371026 - New item dunning level after partial clearing

Note 18127 - Dunning notices: dunning level lower than expected

This should solve your problem

Please reward points if found useful

Thanking you

With kindest regards

Ramesh Padmanabhan