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Crystal report 2011 on new windows 10 laptop side-by-side configuration error

I am using Crystal reports 2011 on a brand new laptop with WIN 10 and when I try to open the application nothing happens. I then go in to the folder the app is located and right click on crystal reports and I get an error message stating that side by side configuration keeps application from opening. Anyone else ran into this and have a fix?

Thanks!

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2 Answers

  • Apr 28, 2017 at 08:08 PM

    That's a new one...

    I would try doing a repair install by right clicking on the setup.exe and selecting Run as Administrator.

    You may want to uninstall first.

    Once it's installed then right click on crw32.exe and again select Run As Administrator.

    Don

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  • Apr 28, 2017 at 08:34 PM

    There is a KBA

    1689645 - Error: "The Application has failed to start because its side-by-side configuration is incorrect” appears when launching Crystal Reports

    Resolution

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