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SSO / login unavailability lately

Seems like some issues with login not just on SCN but across sap.com (Launchpad didn't work either). A couple of days ago it was down for a bit (at least 10-15 min.) and again this morning the same error:

Both times happened in the morning, 10-11 am US Eastern time. What's going on?

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2 Answers

  • Best Answer
    Apr 28, 2017 at 08:00 PM

    I manually logged in, now I can provide an 'answer' :) You can get a nice summary here on the status page for the cloud platform: https://sapcp.statuspage.io/

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  • May 03, 2017 at 11:01 AM

    There were indeed recently issues with the availability of SAP Cloud Platform Identity Authentication Service:

    29.04.2017 between 00:21 and 01:44 UTC bad performance due to DB operations issues
    28.04.2017 around 14:10 UTC for a few minutes affecting some nodes
    26.04.2017 between 12:58 and 14:02 UTC partial unavailability due to load balancer configuration issues

    Jeremy pointed to the useful SAP Cloud Platform status page providing up-to-date information about such issues. In addition I recommend to subscribe to the Cloud Platform Notifications service (see

    https://help.sap.com/viewer/65de2977205c403bbc107264b8eccf4b/Cloud/en-US/99070c7bfc0e4f41842bd7c648b7fca7.html)

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