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How can we remove an add-on that was registered in SAP B1?

Hi, everybody

Please see the attached picture which explains my problem.

Any help will be much appreciated.

Thanks

Leon

capture.jpg (208.2 kB)
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1 Answer

  • Best Answer
    Apr 30, 2017 at 07:22 AM

    Hi Leon,

    Refer to SAP Note 2077101 for Troubleshooting add-on Installation and Initialization. You can try the following steps:

    1. Stop SAP Business One
    2. Log off all users from the affected database
    3. Back up the affected database
    4. Run the following queries on the affected database:
    	- delete from OARI
    	- delete from ARI1
    
    
    5. Delete temporary folders:
    
    
    	%userprofile%\AppData\Local\SAP 
    	%userprofile%\AppData\Local\VirtualStore\Program Files (x86)\SAP 
    	%Temp%
    
    
    6. Start SAP Business One as  Windows administrator.
    

    Kind regards,

    ANKIT CHAUHAN

    SAP SME Support

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    • Hi, Ankit

      Thanks for your reply.

      This morning, when I came back to office, I could delete the add-on without any problem.

      I cannot understand why I could not delete it on Friday.

      So, I did not try your suggestion. I just keep it in case I get the problem again.

      Best Regards,

      Leon