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How can we remove an add-on that was registered in SAP B1?

Apr 28, 2017 at 01:42 PM

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Hi, everybody

Please see the attached picture which explains my problem.

Any help will be much appreciated.

Thanks

Leon

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1 Answer

Best Answer
ANKIT CHAUHAN
Apr 30, 2017 at 07:22 AM
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Hi Leon,

Refer to SAP Note 2077101 for Troubleshooting add-on Installation and Initialization. You can try the following steps:

1. Stop SAP Business One
2. Log off all users from the affected database
3. Back up the affected database
4. Run the following queries on the affected database:
	- delete from OARI
	- delete from ARI1


5. Delete temporary folders:


	%userprofile%\AppData\Local\SAP 
	%userprofile%\AppData\Local\VirtualStore\Program Files (x86)\SAP 
	%Temp%


6. Start SAP Business One as  Windows administrator.

Kind regards,

ANKIT CHAUHAN

SAP SME Support

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Hi, Ankit

Thanks for your reply.

This morning, when I came back to office, I could delete the add-on without any problem.

I cannot understand why I could not delete it on Friday.

So, I did not try your suggestion. I just keep it in case I get the problem again.

Best Regards,

Leon

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