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Migration licenses from SAP Business Objects 11.0.0.1886 to 4 14.1.4.1327

Apr 28, 2017 at 06:37 AM

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Former Member

Dear All,

We have --OLD-- SAP Business Objects 11 environment - exact version: 11.0.0.1886, here we have registered in the same time 2 different license keys (23 chars without spaces in product code). Each of them in its properties have information:
Concurrent Users:5
Total licenses: 10
We also have --NEW-- SAP BusinessObjects BI Platform 4.1 Support Pack 4 - exact version: 14.1.4.1327 with one license key provided (28 chars without spaces in product code)
This key in its properties has information
Concurrent Users: 5
Total licenses: 5
I have tried to move those keys from OLD environment to NEW one to increase the number of concurrent users connections but platform reports error: "License Key Error: Invalid Key X-X-..".
Due to this issue I would like to know:
1. Is it possible to convert or get from you those keys (recreated) from old standard to new one? If yes, do we need to pay for such service?
2. Do we need to buy new license keys?

Please let me know if you have any knowledge/experience in this area.
Thank you in advance.
Patryk

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Hi Patryk,

I believe you chose an incorrect tag for this question, so I have moved it out of "Portal Migration and Upgrade" over to "BusinessObjects Platform Administration" (my best guess among the many BusinessObjects tags). Choosing a correct tag is critical to getting your question in front of the right audience.

Cheers,
Matt

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1 Answer

Joe Peters May 09, 2017 at 12:11 PM
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License keys are version-specific,so you can't use an XI license key in a BI4 system.

If you're up to date with maintenance on the XI system, then the licenses should be convertible to the newest version.

It's possible that the BI4 keys you have are actually converted from your XI keys.

The standard answer for questions like this applies: talk to your SAP account manager.

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