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Auto payment posting received from customer

Former Member
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I currently work in cash application through SAP and I would like to know how does sap auto post payments received from customer. Currently we have in place something where when payments are received from the bank it looks for banking information that we have entered via customer master in the payment transactions tab. The money is place on the account or clear the invoices automatically via information received. We are having a problem when we have 2 accounts with same payment transactions information and the system will not auto apply even though the invoice numbers are received. Is there a resolution for this

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