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Where can we activate TLS V1.2 in SAP ECC

Hi Experts,

We have a requirement to call a web service from our product's On-Demand connection (Address Validation service). In SM59 connection was made successfully but when we call service in any transaction we get error saying "Service returns bad response". After doing some analysis we found that new upgrade of our On-Demand server support ONLY TLS V1.2 . This is the case we are unable to read service response in SAP. Our basis team is already working on getting something regarding this topic but it's a new thing to work on that's why we are stuck as of now.

We followed couple of SCN links and applied below SAP notes as well but still dispatcher showes version of TLS as 1.1.



Can someone help in providing path to move further because it is a customer requirement and we do not have any idea where can we change this setting.

Our SAP version details are attached.


Thanks in advance!


sap-version.png (44.5 kB)
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1 Answer

  • Aug 27 at 10:51 PM

    Hello Akanksha,

    Please check SAP note below for answer

    2384290 - SapSSL update to facilitate TLSv1.2-only configurations, TLSext SNI for 721+722 clients

    Please let me know if you have more question

    Thank you


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