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author's profile photo Former Member
Former Member

I cannt see the mail in the inbox

Hello all,

My senario is this ' when a person creates a travel request it will be sent for six levels of approvel and after getting the approvel a mail has to sent to the user who created the travel request saying that your request is approved or rejected. If the user's travel request is approved then details of the travel has to be sent to the travel adminstrators.

For sending mail to the travel administrator i am calling a function module in the method and i am exporting the urserid and the trip number from the method.

In the function module i am getting the travel admin's userid and i am sending the mail using the function module 'SO_OBJECT_SEND' .

My question is :

1. If i run the method alone i can able to see the mail in the inbox

but through workflow i cant see the mail in the inbox i saw the log in the workflow it says that the step is completed but i cant see the mail in the inbox can you guys please help in this issue.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 25, 2006 at 10:09 AM

    Hi Balaji,

    In the workflow log try to view the value of the container elements that you pass as parameters for the method that calls SO_OBJECT_SEND. Check for proper values to be passed. If the values are not getting passed check for the bindings between

    Worflow ==> Task ==> method containers. Also check whether these container elements in the WF container are marked as "Export".

    If yes then check whether you have used SWC_GET_* Macros to read the data properly (As u said it is working fine as a method i think this should be fine)

    And is it not possible to use a normal sendmail step for your scenario?

    Thanks,

    Prasath N

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 11, 2007 at 11:16 AM

    Hi Balaji ,

    Is your problem resolved...

    Please check whether the mail appears in tcode : SOST.

    From this transaction , you can select the required mail and select the menu

    Start Send Process.

    Contact your BASIS team for the required configuration...

    Thank you

    Srinivas

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