[Mail] Wrong special characters

[Former Member]

Hey,

refering to email szenario. But when I'm sending special characters to the email content like german ö or ä, he didn't send it correctly. Do I have to customize something to unicode? I looked in Mail communication channel, but couldn't find anything. In the payload which I send to the Email channel the special characters are still fine.

Any ideas?

Thanks and great X-Mas.

regards

chris

[Former Member · Accepted solution]

hello,

Q: Some characters such as ä,ö,ü are corrupted in my mail. How can I preserve these characters?

A: First, please make sure that the payload passed to the mail adapter contains the correct characters. When XIALL or XIPAYLOAD without the mail package is used, the mail message sent out from the mail adapter represents each payload of the original XI message passed to the mail adapter. Therefore, you can analyze the problem by capturing the mail message sent out form the mail adapter. When XIPAYLOAD with the mail package is used, the mail message is created from the mail package payload of the XI message. Therefore, you must temporarily change the mode to either of the other two and capture the mail message. To capture the mail message, you can use TCPGateway described in Question "Can I monitor what my mail adapter sends or receives from the mail server?" to capture the mail message. This tool can be placed between the mail adapter and the mail server to capture the messages. The captured messages can be saved in a file. Please see the included documentation for this tool for more details.

The reason for the corrupted characters is most likely caused by the corrupted original payload or the incorrect character code setting in the payload. By analyzing the captured message, the cause of this problem can be identified.

refer to OSS note: 856599

regards,

datta.

[Former Member · Accepted solution]

Thanks a lot for your answer. Interessting, in the german version of this note, it does not includes this matter.

But in the payload which I mapped to the email adapter, the characters are normal. But I will check this next year.

But I think this note will help me, so points for you.

greets

chris