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EIM Adaptive Processing Server

Apr 26, 2017 at 02:22 PM

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Hello,

We are facing an issue while trying to install Data Services 4.2 SP7 with IPS 4.1 SP7 patch3 on WIN2012R2 32Go RAM. EIM APS can't start with the following message :

"This server is considered failed because it has stopped 5 time(s) in 60 minute(s). "

Command line parameters :

-server -Dcom.sap.vm.tag=FRGNBWEB12.EIMAdaptiveProcessingServer -Djava.awt.headless=true "-Dbobj.enterprise.home=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/" "-Dbobj.javaserver.home=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/pjs/container/" "-Dboe.common.dir=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/lib/" "-Dboe.external.dir=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/lib//external" "-Dboe.bundles.dir=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/lib//bundles" "-Djava.io.tmpdir=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/pjs/container/temp" "-Dbusinessobjects.logs.home=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/" "-XtraceFile=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/aps_FRGNBWEB12.EIMAdaptiveProcessingServer_jvm.log" "-XX:GCHistoryFilename=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/aps_FRGNBWEB12.EIMAdaptiveProcessingServer_gc.prf" "-Xloggc:E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/aps_FRGNBWEB12.EIMAdaptiveProcessingServer_gc.log" -XX:+PrintGCTimeStamps -XX:+PrintGCDetails -XX:LogGcMaxFileCount=3 -XX:LogGcMaxFileSize=5m "-XX:ErrorFile=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/aps_FRGNBWEB12.EIMAdaptiveProcessingServer_dump_@PID.log" -Xms512m -Xmx2g -XX:MaxPermSize=256m -XX:+UseParallelOldGC -XX:+HeapDumpOnOutOfMemoryError "-XX:HeapDumpPath=E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/logging/" -XX:+ExitVMOnOutOfMemoryError -Xrs -Djava.net.preferIPv4Stack=false -jar "E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/pjs/container/bin/boeserver.jar" -workdir "E:/SAP/IPS/SAP BusinessObjects Enterprise XI 4.0/java/pjs/container/work"

Logs :

Heap
PSYoungGen reserved 699392K, committed 175104K, used 45136K [0x00000000e5500000, 0x00000000f0000000, 0x0000000110000000)
eden space 132096K, 34% used [0x00000000e5500000,0x00000000e8114300,0x00000000ed600000)
from space 21504K, 0% used [0x00000000eeb00000,0x00000000eeb00000,0x00000000f0000000)
to space 21504K, 0% used [0x00000000ed600000,0x00000000ed600000,0x00000000eeb00000)
ParOldGen reserved 1397760K, committed 349696K, used 0K [0x0000000090000000, 0x00000000a5580000, 0x00000000e5500000)
object space 349696K, 0% used [0x0000000090000000,0x0000000090000000,0x00000000a5580000)
PSPermGen reserved 262144K, committed 21504K, used 8062K [0x0000000080000000, 0x0000000081500000, 0x0000000090000000)
object space 21504K, 37% used [0x0000000080000000,0x00000000807df8f8,0x0000000081500000)

Do you have an idea to solve this issue?

Thank you.

Regards.

Vincent

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1 Answer

Kamiya Vishwakarma
Apr 26, 2017 at 04:13 PM
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Hi,

You may try increasing the Xmx2g to xmx4g in the command line.
Have you tried creating a new EIM APS server?

-Kamiya

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