EBS incoming payments not clearing the Customer line item -posting area 2

[former_member381735]

Hello All,

I have requirement for clearing the customer open items when the customer open items does not match exactly to the bank debit amount. here is an example below.

SAP - Customer Invoice : @ 1000

Customer Account Dr - 1000

To Sales Revenue - 1000

Incoming Payment Received file from EBS would be : @ 900. How can we assign p & l account to pick the short 100 and clear the account

this is because the bank charges for the customer direct debits and such amount is not mentioned in the bank statement. we need to calculate the difference amount and post it to p&l account so that it matches and clears the customer open items.

Can any one help on this how to configure steps for requirement.

thanks in advance,

Regards,

Bheem