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have problem in my workplace after completion QM notification

Apr 26, 2017 at 07:07 AM | 50 Views

Hi, Experts

I have a problem after completion QM notification. When I complete notification which I receive in my inbox workflow, it's goes correct and complete and goes to my outbox (in business workplace). But after awhile it returns into my inbox workplace. How do settings to fix it?

thanks. :wink:

SAP Business Workflow
business workpalce
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2 Answers

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    Aditya Varrier
    May 03, 2017 at 10:56 AM

    Hi,

    Can you be more clear? the workitem that comes back to your Workplace, does it do same functionality as the earlier one?

    check if your BOR which is used in your WF has entry for any CHANGE, as it might happen that when you completed your first workitem, SAP triggered a change event for the same BOR.

    Hope it helps.

    Aditya V

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    Rob Dielemans
    May 03, 2017 at 11:58 AM

    Hi,

    It can't return to your inbox, this is probably a new workitem id created by maybe some deadline monitoring step. You have to identify where this step is coming from, please consult the workflow log and the definition of the workflow template.

    Kind regards, Rob Dielemans

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