how to cancel ERS invoices

[Former Member]

Dear all,

service entry sheet were entered twice and approved, upon approval, goods receipt documents were created and because the vendor is ERS, invoices were created and paid. Then AP issued credit memo to the vendor and post the refund check from vendor, now the question is how to clear the GR/IR account due to the credit memo we issued ( Dr vendor Cr GR/IR ) ?

I want to cancel the invoice, and then cancel service entry sheet, but it's ERS invoices, does anyone know how to cancel ERS invoices?

please kindly reply if you know the answer.

[Former Member]

solution found, thanks!

[Former Member]

Hi

OSS notes 359158 explains following:

If the invoice document creation is carried out completely with ERS, you must cancel the goods receipt and not the invoice document manually. ERS then creates the corresponding cancellation invoice document for the cancellation material movement. If goods receipt is entered again, ERS creates the invoice document in accordance with the quantity of goods received and the then valid conditions of the purchasing document.

Only this procedure ensures that the messages that can be created by ERS can be created and displayed.

If invoice documents are cancelled with Transaction MR8M, you must enter a required new invoice manually.

regards

Srinivas