Problems on Portal after patch 23 ITS 6.20

[Former Member]

Hi,

An error on Portal occurs after apply patch 23 of ITS 6.20. The HR pages lost the configuration.

Our stack of R/3 is 27

Portal is 6 6.20.

Do you have any idea what can I do to solve this problem?

Thanks,

Nivia

[former_member194364 · Accepted solution]

Hi Nivia,

Are the ITS services you are accessing from the Portal using stylesheets from the portal? After any ITS upgrade you need to rerun the

ITS theme generator for the used portal styles to update the portal ITS

stylesheets accordingly. Pleae refer to the following Help topic for

further information: 'Theme Generator for the Internet Transaction

Server': http://help.sap.com/saphelp_nw04/helpdata/en/af/807f72a20d11d5b580006094b9451c/frameset.htm.

Refer to the following comments at the Help topic URL:

'You have to regenerate or modify the stylesheet definitions for the ITS

under the following conditions: [...] If a higher patch release is

installed for updating the ITS components. Stylesheets are

release-dependent and therefore have to be adjusted if the ITS is

upgraded. This is true for the theme templates delivered by SAP as well

as for your own themes.'

ITS patches may include changes in stylesheet definitions, which will

result in inconsistent display between the portal and the ITS, and it is

indeed recommended to run the ITS theme generator after every patch to

the ITS. If you are concerned about this, please do it first on your

test system, or alternatively you can assign a different theme to a test

user, run the ITS theme generator for that theme, and test the

behaviour.

Regards,

Oisin

[Former Member]

Hi Oisin,

Thank you very much.

I've looked and talked with many people about this.

Well it seems this is not the case. They are not a application developed in ITS. They are standard of SAP.

The problem happen with PZ13 .......

We had the same problem with patch 19. Than we had to apply a HotFix of path 19 and add

~popupsduringlogon 0

to file ...\sap\its\6.20\<instance>\services\global.srvc

to solve the problem.

Do you have another idea?

Regards,

Nivia