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Former Member
Dec 16, 2006 at 12:48 AM

Problem while installing

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hi i start installing and when installation have 90% completly take a error and the log is this.

(Dec 16, 2006 1:45:04 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file C:\SAP\CHL\log.txt for details.

(Dec 16, 2006 1:45:04 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

(Dec 16, 2006 1:45:37 AM), Install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, err, An error occurred and product uninstallation failed. Look at the log file C:\SAP\CHL\log.txt for details.

(Dec 16, 2006 1:45:37 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 14

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductComponent(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallSoftwareObject(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.access$1900(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$UninstallProduct.uninstall(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Rollback.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

I try changing the names and ports but nothing always the same problem.

Help please