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what is the Potential Impact of GST on CRM Sales & Service

what is the Potential Impact of GST on CRM Sales & Service

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2 Answers

  • Best Answer
    Apr 25, 2017 at 07:42 AM

    Reference note 2443947 - India GST: Information on India GST related changes in CRM

    As per Draft Model GST Law the following areas will be impacted in CRM and SAP will be delivering the following changes.

    Master Data :

    1. New tax classifications will be delivered for both Business Partner and Product
    2. New tax category will be delivered to maintain GSTIN number in Business Partner

    Pricing:

    1. Template decision tree and related customizations will be delivered
    2. Tax procedure will be adjusted to calculate GST relavant taxes

    Billing:

    1. Consulting solution will be delivered to transfer the GST relevant fields to ECC accounting document.

    Regards,

    Rupali S

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    • Former Member

      Thanks Rupali ..its was very helpful , Also if you can answer below Query will be great .

      understanding the impact as above roughly how long would it take to make the setup.

      Quickly to explain the Business and Services…

      They do repair of home appliance including Field service, Repair Workshop, Exchange, Scrapping, Refurbishment.

      They also do repair using service Partners (like dealer repairing on their behalf)… All managed under warranty and out of Warranty where services and parts might be charged to the client or a Service charges to the Service Partner…

      They tend to sell as well from SAP CRM extended Warranty and try to sell Accessories…

      They have a global system so multiple country, currency, languages…

      So please also think if this law will have an impact on outputs…

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    Former Member
    Jul 31, 2017 at 07:00 AM

    Can anyone share the document for GST configuration provided by SAP.

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