CRMC_IC_MAIN case sensitive configuration

[louis_harris]

Has anyone else noticed this ?

When customizing business transaction profile in the IC web client profile a business transaction profile with lower case ID cannot be selected as the check always checks in upper case. you receive an error as follows:

message CRM_IC_CUSTOMIZING2000 Profile "<profile name>" does not exist

[Former Member · Accepted solution]

Yes,

We noticed this with couple of other configuration data too.With migration from CRM 4.0 to 5.0 , some configuration data which is case sensitive in CRM 4.0 migrated to 5.0.But CRM 5.0 started ignoring lower case configuration entries.To resolve this we had to rename lower case elements and copy them again to upper case elements.

Thanks,

Thirumala.