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Crystal Reports 2016 "Has stopped working" can someone help with this?

Apr 24, 2017 at 05:15 PM


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Former Member

I get this error everytime i try to open crystal reports 2016 i am on a windows7 workstation.Crystal XI worked perfectly, then i upgraded to 2016 last week and since then i cant launch crystal at all. please help.

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1 Answer

Don Williams
Apr 24, 2017 at 07:41 PM

Hi Alex,

Do a repair install and make sure you are logged in as a local PC Administrator. You may have to uninstall first.

Then check your AV logs, it could be your AV software is blocking Registry access that CR needs to run. Also CR requires access to the WEB so make sure you have permission as well.

If you are technical at all then go to MS's site and download a tool called DebugDiag and run it to look crashes on crw32.exe and see if it gives you more info.


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