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Former Member

internal server error occurred processing the map request MOB07011 error on IPAD

Hi experts,

I used geocharts on my webi report. When I try to view the report on Ipad, internal server error occurred processing the map request; contact your administrator MOB07011 error appeared. But I can view and modify the report on BI Launchpad.

p.s:We are using SAP BusinessObjects BI Platform 4.2 Support Pack 3 Patch 5.

Is there anyone know the solution?

Thanks ..

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  • Hi,

    Few of the users encountered the same issue when they tried to use custom colors than default.

    Also, minimize the app, open and refresh the report again.

    Does the phone needs any update?. check those too.

    Thanks,

    Jothi

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2 Answers

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    Former Member
    Apr 25, 2017 at 07:27 AM

    Hi Jothi,

    Thanks..

    I applied your suggestion. But the error is still going on and now another error is taken as below.

    I checked but the phone doesn't need any update..

    Best regards

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    Former Member
    Dec 14, 2017 at 03:08 PM

    I have the same problem ,Anyone knows the solution?

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