on 04-24-2017 7:53 AM
Hi all,
I recently got Zadmin super role to support the Enterprise Portal (EP). I've to unlock a file locked by a user but I don't see any option to do that.
I get the message -
"File_name" is currently checked out by user <username>1. I've tried going to - System Administration<Monitoring<Object Locking - but under this I get a message that there are 'No locked objects to display'.
2. I've tried going to the file, opening the context menu<Details<Actions - but I can't see the unlock option.
3. I've also went to Content Administration<Reports - but it display a message that 'There are no reports to display in this folder.'
Please can you tell me any other thing I may try?
Also, can you please tell me what the error can be, can it be due to uncomplete Zadmin role?
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Hi,
Are you assigned with super admin role?As you mentioned file is locked?is it any file under KM?or any object under PCD?
Regards
Kiruthika
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