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Fine Tuning Question

Apr 24, 2017 at 06:11 AM


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Former Member

Hi guys,

What can I do in order for "Division" to show in Fine Tuning?

This is in Business Configuration.

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1 Answer

Best Answer
Ankush Pashine
Apr 24, 2017 at 08:25 AM

Hello Miguel,

Following are the dependencies for the Division to be Scoped in Business Configuration:

If any of these elements have been scoped in Business Configuration, you will be able to
find the Division under Activities List:

Integration with SAP ERP - or
Integration of Master Data - or
Integration into Sales, Service, and Marketing Processes

Navigate to following path for the above mentioned elements:

1. Go to Business Configuration workcenter.
2. Select a project under Implementation Project view.
3. Edit the project and navigate to Scoping.
4. Open Communication and Information Exchange.
5. Select Integration with External Applications and Solutions.

You will find all the options available here.

Note: C4C is a standalone system which does not have Division. However, if it is integrated with any ERP system, then Division is a mandatory activity to be scoped in the C4C system.

If this help,do set it as answered :-)

Best Regards,
Ankush Pashine.

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