Problem with ISA XCM JCO Connection

[Former Member]

Hi

I'm getting a strange behaviour from the Internet sales application deployed on the

J2EE System.

I'm using ISAWAC640SP11 and J2EE 6.4.

I've successfully deployed the application.

I've configured the application using XCM and provided

JCO parameters to the application,

When i test the connection for the CRM System I got the error message

<b>"UserID or Password is Incorrect, Relogin again."</b>

But when i connect it to R/3 System.. the connection succeeded...

I'm providing a user of type "Service" and having roles "SAP_CRM_ISA_ITSLOGIN".

I'd provided this user in my previous ISA SP03 application which was deployed on

SAP J2EE 6.2.

The previous JCO Test was succeeded..and the application was working fine...

I dont know where i'm wrong this time as i've follwed the same procedure

that i follwed in the previous deployment and configuration on SAP J2EE 6.2.

Please help me to rectify this problem ASAP...

Regards

Sandeep Solanki

[Former Member · Accepted solution]

Hi Sandeep,

which version are you using.

CRM 5.0 is now case sensitive.And this kind of error you will get if your id and password is wrong.

Give the Role SAP_ALL and SAP_NEW to it and try.

But message suggest it has something to do with your ID and PW.

Change the password and give it in XCM.Also don't forget to restart the application.

Regards

Subhabrata

[Former Member · Accepted solution]

Hi Subhabrata

Thanks for your quick support.

I'm trying to connect to CRM 4.0 System.

I've also maintained the profiles namely "SAP_ALL" and "SAP_NEW" for this user in the CRM 4.0 System.

I've also assigned all the roles for ISA to this user i.e.

1.) SAP_CRM_ISA_ITSLOGIN

2.) SAP_CRM_ISA_UA_SUPERUSER

3.) SAP_CRM_ISA_WEBSHOP_MANAGER

I've also changed the password but still getting the same error

<b>Connection failed

com.sap.mw.jco.JCO$Exception: (103)

RFC_ERROR_LOGON_FAILURE: Name or password is incorrect. Please re-enter </b>

I can login with this User("WEBCONNECT") & Password in SAP GUI Client.

The JCO connection succeeded for CRM 5.0, ECC5.0, R/3 4.7 or any other system...

I've also created a sample java program in which I've connected to CRM 4.0 system

with the same username("WEBCONNECT") and password, the connection succeeded

and i can access the CRM 4.0 system..

I dont know why i'm getting this JCO error only with CRM 4.0 but not with other

systems.

Please help me..

Thanks & Regards

Sandeep Solanki

[Former Member · Accepted solution]

Well, the problem has been resolved now..

Actually, In CRM 4.0 or any other system lower that 5.0,

password is stored in upper case letters rather than

the case you have provided...

Now you have to provide the password in upper case letters in JCO Connection

and then try to test the connection...

Well, I dont know why is it so.. but it has resolved my problem....

Regards

Sandeep Solanki

[Former Member]

Problem Solved