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Cannot update while another user is connected to the company

Apr 22, 2017 at 04:22 AM

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Former Member

I am using SAP business one 9.1. Due to change my company policy I need to change the decimal place for percent from 2 to 4. But when I try to update then the given message (Cannot update while another user is connected to the company) is displayed. But if I put 2 then update is taken, but when I put 4 then the given message has shown. I also have tried by stopping several service, but no worked is done.

Please, does anyone can give proper solution to solve this issue.

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2 Answers

Nagarajan K Apr 23, 2017 at 03:00 PM
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Hi,

Did you stop SAP B1 event sender service? Also make sure no one connected to DB. Once increased, it is not possible to decrease decimal places.

Regards,

Nagarajan

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Former Member May 04, 2017 at 09:51 AM
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You may opt to disconnect connected clients by going to Administration > Utilities > Connected Clients. A list of connected clients will appear, highlight the row of the user connected to the database and then click Disconnect button on the lower left.

Kindly inform users that you will be modifying something in SAP before disconnecting.

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