we are trying to update the patch level on development server but we are getting the error
which we have attached below, please assist on this.
Can you check the password for user system . Check the user status , if user is not locked and if you want to reset the password using below commands
sqlplus " / as sysdba "
SQL > SELECT username, account_status,lock_date, expiry_date FROM dba_users;
SQL > alter user SYSTEM account unlock; --- command to unlock user
SQL> alter user SYSTEM identified by <password>; -- command to reset password
Enter the changed password in SUM screen and continue your upgrade.