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Former Member

Archived Service Orders settling in the month end job!!!

Hi All,

Service orders were archived using object PM_ORDER and now the month end settlement job has settled some very old service contracts. Why is this happening inspite of running the archive pre process job which ensures that the service orders have been settled before archiving them.

What can be done to correct them? We have a list of order numbers which have got settled, but not sure how to set this problem right.

Plus need to prevent this from happening in the next month end settlement.

This is a critical issue.. so any help will be greatly appreciated!

Thanks in advance!

Janani

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1 Answer

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    Former Member
    Dec 08, 2006 at 12:26 PM

    Hi ,

    1) In general , archived Orders won't be avl in the system for process. Check whether those orders are really archived .

    2) While running preprocess for archiving that is deletion process for Orders , it might have closed/deleted the linked objects ( for e.g. Purchase requisitions,reservation, etc ) . System might have settled those orders in the current settlement run

    Regards

    Mani

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