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Former Member
Dec 08, 2006 at 07:36 AM

BP Assets display documents

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Hi guys,

We are facing a problem with the Business Package (BP) for Assets.

We have EP7, ECC5.0 backend and an IXOS archive server installed where we store documents via KPro. We use SAP DMS to manage documents in SAP and our concept is that all file types can be viewed in a single viewer, Autovue professional server edition. So each workstation application in the backend is customized to open associated original files in Autovue as opposed to e.g. a native application.

In the iView "Display Documents" the correct documents for a chosen functional location are shown.

However, when we try to open these original files via the provided link "Open" a new window is opened displaying the URL pointing to the correct file instead of displaying the file itself in the viewer according to the customizing settings. Also, we have an example where we are prompted to open or save the file or cancel. When you choose to save the file locally and open it via notepad you see the same URL again that points to the correct file.

Are there some additional settings that have to be made in order to get this iView working correctly in combination with the archive server?

Thanks for your help,

Jos