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Former Member
Dec 07, 2006 at 09:54 AM

GP and CRM link

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Hi,

I'm new to CAF and would appreciate if anyone could advise me on how to implement a scenario with CAF and CRM system as below:

Customers are sent emails with pdf form attached and after filling/maintaining forms, they should submit the form back to CRM system

I understand that the above emailing scenario can be achieved by GP eg. Job Application Process tutorial. However,

1) How does GP actually link to the CRM system?

2) Can the Adobe form submitted back to the system create a Business Partner in CRM system?