Skip to Content
0
Former Member
Dec 06, 2006 at 03:53 PM

R&R Queue Demon is hanging in status STOPPING

97 Views

Hi folks,

I'm currently facing a problem I don't seem to cope with so I hope you may be able to help me. Here we go:

I implemented the SAP CRM Groupware Integration into a CRM 5.0 SP6 system. At first it worked quite well.

But today I encountered a problem with the R&R Queue Demon (tranaction SMOHQUEUE):

I wanted to stop and restart the demon by hitting the corresponding buttons "stop queue demon" and then "start queue demon". But I did not get that far.

Once I pressed "stop queue demon" and then the "refresh" button, the queue demon seems to be stuck in status STOPPING. And I don't seem to find a way to get the demon into status HOLD in order to be able to start it once again. It does not react to my input (i.e. pressing the two buttons I mentioned above).

So when I press "stop queue demon", it says "stopping queue demon successful. press refresh", but when I press "refresh", it's still in status STOPPING.

And when I press "start queue demon", it says "starting queue demon not necessary. already started." which is unfortunately not reflected in the status of the queue demon.

So what can I do to get the demon into status RUNNING again? Is there a way to reset the demon without having to restart the entire server?

Thank you in advance for you help!

best regards

Alex