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SUM SP19: Password for 'sapsso' does not work, please reenter

Hi Experts,

I try to update the system using SUM tool in the environment:

Windows Server 2012 and Sybase ASE 16.0.02.05

I got this error in the PREP_INIT/DBQUERY_PRE phase:

I attached the files log from ..SUM\abap\log

error-log.txt

Any Idea?

Thanks

Regards

M.

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error-log.txt (3.4 kB)
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7 Answers

  • May 15, 2017 at 03:39 PM

    Hi all,

    I solved the problem with this workaround:

    In the directory X:\usr\sap\<SID>\SUM\Abap\bin_749 I have renamed the file dbsybslib.dll in dbsybslib.dll.OLD and then I have copied the same file from the directory X:\usr\sap\<SID>\SUM\Abap\exe.

    After that the problem is solved.

    Bye

    Moreno

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    Former Member
    Apr 25, 2017 at 06:53 AM

    Hi ,

    The below issue is resolved , please tell me the solution.

    Thanks

    Kiran.GVL

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    Former Member
    Apr 25, 2017 at 12:21 PM

    Hi,

    I am also facing same issue , can you please tell me solution.

    Thanks,

    Susmit

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    Former Member
    Apr 26, 2017 at 09:51 PM

    Does anyone have the solution for this please? I've checked the SUM SP19 and ASE specific note. And I've tried switching off

    net password encryption reqd

    Still getting the same error.
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  • Apr 27, 2017 at 10:02 AM

    Dear Moreno Anelli

    Please do not be another self centered admin who does not share information with the community.

    Please post the solution.

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  • Apr 28, 2017 at 06:01 AM

    Hi,
    Note 2463474 - SUM PREP_INPUT/DBQUERY_PRE error: Password for 'sapsso' does not work - SAP ASE for Business Suite

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    Former Member
    May 02, 2017 at 10:02 PM

    Hi all,

    This note 2463474 version 3, have no resolution to the issue, at least for Windows Server. The workaround Solution is not applicable to Windows Systems:

    The note say:

    "Go to SMP -> Support Packages and Patches -> By Category -> Additional Components -> SAP KERNEL -> SAP KERNEL 64 BIT UNICODE -> SAP KERNEL 7.49 64-BIT UNICODE -> SAP ASE

    2.) Download Stack Kernel Archive (e.g for Linux SAPEXEDB_200-70001668.SAR) dependent on your OS

    3.) Unsar the archive in a temporary folder and copy the dbsl only to <SUMDIR>\abap\bin_749

    4.) Make sure that the file is owned by <sid>adm

    5.) Restart SUM"

    the result is the same result of the root cause.

    But for Windows don`t exist dbsl file inside Stack Kernel Archive for Windows.

    This resolution/note is not working properly for Windows.

    We are waiting a real resulution of it.

    Regards,

    Bruno Ricciardi

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