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Former Member

Problems in shopping cart approval workflows

Hello friends,

We are using standard shappong cart approval workflows ( WS14000129 and WS14000060). I have configured all the steps mentioned in documents but workflows are not working while creating saving shopping carts.

I have tried testing above workflows from background and they work properly from there, which means nothing wrong with basic workflow settings. But when I try save a cart from portal, workflow does get triggered but stops at very first step ( i.e. Parralel section between approval) in workflow. Also it does NOT get errored out but just waiting.

Can anyone please help me in understanding what is wrong and how I can fix it.

Regards,

Arpit

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2 Answers

  • Best Answer
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    Former Member
    Dec 05, 2006 at 08:19 PM

    In case we activate std workflow also , it was not working . I think it is not able to identify the agents . I think something has to be done in the step regard to binding which workflow consultant able to do .

    I also faced the same problem which has been set right by workflow consultant.

    Regards

    Mani

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    • Former Member Former Member

      Hi,

      1) Any one of the template (WS10000129 or WS10000060) has to be activated

      2) Please ensure the binding exists for the following

      WS10000049

      TS10008126

      TS10008061

      WS10400051

      Regards

      Mani

      Message was edited by:

      Manikanda Ilango S.

  • Dec 08, 2006 at 03:46 AM

    Hello Arpit,

    Please check the note 962488 "Workflow definition '&' not in version '&'".

    1. Run the function module SWD_WFD_REPLICATE_FROM_9999 and copy it.

    2. Re-activate the WF definitions in the transaction SWDD

    3. Check Consistency in the transaction SWUD

    Regards,

    Masa

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    • Former Member

      Thanks Masa,

      I checked the OSS note, but it is for the workflows which hangs after error. In mine case there is no error at all, it simple hangs. Also this happens only when we trigger it via portal, from background it works properly.

      Regards,

      Arpit