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Reading data of incoming Email Attachment in C4C and perform various tasks?

Apr 20, 2017 at 05:05 AM

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Hi Team,

Can we read data in an email attachment that comes into C4C and perform multiple tasks based on the data that is read in the email's attachment.

The tasks that needs to be performed are.

1. Create a Service ticket based on the details in the email attachment.

2. Update the measurements reading in the registered product.

Has anyone of you come across such a requirement in C4C?

Please share if there are any ideas.

Thanks & Regards

K S Manjunath

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