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Reading and adding CC and BCC email ids in CIC0 transaction email ediotor

Apr 20, 2017 at 05:11 AM

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Former Member

Hi Experts,

In CIC0 transaction in CRM 5.0, when email is received and when mail button is pressed, the multiple email ids present in the original mail is not added to TO,CC,BCC automatically.

Using CRM_EMAIL_HANDLING badi was not able to find how to read the original emails ids in the received email and to add to the email editor when mail button is pressed.

Please help as to how to read the original mail email ids and to add them to TO,CC,BCC using abap code .

with best regards,

vikas

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