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it worked in my crystal for enterprise by doing following

Answer for this problem is to point the oracle TNS_ADMIN environment variables to the 32bit oracle home path

In Environmental variables got to TNS_ADMIN and point the path to oracle 32 bit (C:\oracle\product\12.1.0\client32_1\NETWORK\ADMIN).

This resolved my issue in crystal for enterprise 4.2 sp3

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