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Printing label

Crystal Reports 2008 Version 12.3.0.601
I designed a report to print a labels that are 1.12 x .375 on an Intermec 3240 printer. The labels are continuous on a roll.

When in designer the labels print fine. When in viewer the labels rotate and print in the center of the screen. I noticed when printing from designer on the print properties the printer is set to "DO NOT SCALE REPORT PAGE" but when in viewer the print properties are set to "SCALE REPORT TO FIT PRINTER PAGE" and this option is greyed out so I can not change it.

How can I fix this - perhaps CR designer uses a different DLL to print. Can I configuer CR viewer to use the same DLL ???

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