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S/4 1610 - MyInbox Missing Approve/Reject Buttons for PO Approvals post Kernel Upgrade

Apr 19, 2017 at 02:16 PM

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Hi Experts,

We have recently migrated to 1610 system from 1511 and noticed that the Approve/Reject buttons are missing for PO Approvals in MyInbox. This is mainly happening after a kernel upgrade in 1610.

Did a bit of debugging and compared the working in 1511 and we see that the service calls to TaskProcessing service is missing the DecisionOptions entity set in 1610 while this entity set is available in 1511. Because of this, the decision options are not being fetched and hence the buttons are missing.

Any idea as to why this entity set is missing in 1610 system and how to rectify this? This is causing a huge business impact as of now :(

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