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Hi,

there is an interesting document on SDN about Customer Loyalty Management Scenarios: How" target="_blank">www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/97c0a990-0201-0010-ff8a-e75fb9f85076">How to Implement Business Scenarios for Customer Loyalty Management.pdf. Unfortunately it's not a valid PDF document and can't be opened by Adobe Reader. Can someone publish a new version of this doc on the Website?

Thanks, Davide