Hello,

Need a quick guide on why Explorer session gets killed even if user is keeping the session alive (which mean clicking around on explorer application).

1. User login via windows AD to login SSO - Launchpad session is created it

2. User open Explorer infospace - Explorer Session is created it.

So we have 2 session. After 10 to 20 minutes time frame one of the session gets killed and explorer stop working. The question is what trigger the session cleanup? how and why sessions are out of sync? Is the session cleanup is coming form Web Application Tomcat?

BOE Launchpad session is set to 20 mins.

I would appreciate any inputs!!!

Regards,

Ahmad