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Former Member
Nov 30, 2006 at 08:22 PM

EP 6.0 SP 17 to EP 7.0 upgrade

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I started the upgrade process and it hangs at the START_SERVICES phase. Log file, START_SERVICES_TSV_02.log, states the following information.

Waiting for process ID 12, name ntscmgr.exe to finish.

Log files, START_SERVICES_00_TSV_02 and START_SERVICES_01_TSV_02, state the following error:

failure: StartService, NT ErrorMessage: An instance of the service is already running.

StartService SUCCESS

Kind of a wierd error; one line states there is a problem and the other lines states that the process is a SUCCESS. Anyone have any idea on what the issue is?