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Former Member
Nov 30, 2006 at 01:17 PM

Deactivate required fields in support message

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Hi

We use the test workbench in Solution Manager, and asks the tester to create a message from the Workbench status maintenance (message tab--> create message) to be able to work with the message in the Service Desk.

This works quite well, concerning that info about test plan/package can automatically be inserted in the long text field. But the testers (which are not SAP specialists) also have to select System/Ibase and Component in the message header, as these 2 fields are mandatory. Is there any way to make these 2 fields optional ?? We do not need the information, and it is difficult for the testers to select the right information.

Regards

Lars Larsen