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C4C Workflow criteria- opportunity owner

I am trying to add a criteria in a workflow in C4C based on the opportunity owner, however, when I add "owner ID" it gives me different ID's as the employeees I have, and it does not run the workflow as it should ( ex. an employee id is 43, and the number shown is a 20422 type of ID). How do I add opportunity owner to a criteria?

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1 Answer

  • Best Answer
    May 23, 2017 at 12:50 PM

    Hi Fernanda,

    The owner of an opportunity can be any employee which is maintained in the system. When you try to run the workflow on owner id than in conditions the object value selector for all your employees id that are maintained shows up. You can select any employee id on which you want to run the workflow.

    Thanks

    Jayant

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