Hi,
Below is out setup and problem:
We are using SAPGui 6.20 patch level 55. We have 1 central instance and 2 application servers. Lets call them appl1 and appl2. Our users are logon to the SAP systems from various countries. All SAP servers are located in Singapore
CI has system no. 00. Appl1 and appl2 has system no. 01.
The problem:
With the exception of one country's users, all users can logon to the CI and the two appls servers. The problematic country can only logon to appl1 but not the CI and appl2. When users from that country try to logon to the CI and appl2, they get a 'waiting for response' dialog box and SAPGui just hang there. They can't even get to the logon screen when trying to logon to the CI and appl2.
Anyone can help?