Hi ,
I am sending a work item for PO approval.
But I encountered a strange problem. I put a container element of type <b>swhactor</b> in agent column. And that agent container element is having a value of type Position and Position code. There are 3 users who are at this position as per org. structure. But when a work item was sent, it went to only one agent, but it should have been sent to all the 3 users.
can anybody let me know what could be the wrong and where it could be.
Immediate response is appreciated and thanks in advance.
Thanks
Bhaskar