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How to log a defect in ITSM automatically when a CBTA script fails

Apr 18, 2017 at 09:58 AM

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Hi,

We are exploring how to log a defect in ITSM automatically when a CBTA script fails during execution. Currently, we can manually create an error message from the Tester Worklist.

SM_Workcenter > Test Management > Tester Worklist. Select a Test Plan, Test Package, and a select Test case that has failed appropriately. Click on "Create Error Message" which navigates to ITSM.This needs to be done automatically.

Br,

Abhinandan

c4c
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