Skip to Content
0

Cannot view tickets from the Customer Account View

Apr 17, 2017 at 11:48 PM

37

avatar image
Former Member

How can a sales rep view tickets related to a customer that he / she owns. I see the ticket view but tickets created are not visible.

Thank you,

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Prasanth Sarma Aryasomayajula
Apr 18, 2017 at 03:31 AM
0

You Might need to report an incident to SAP with additional details in order to verify this scenario , please add details like
Affected User , Account Name / Number and Tickets created for the user.

Share
10 |10000 characters needed characters left characters exceeded