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Former Member
Nov 28, 2006 at 11:42 AM

MSS Team Viewer

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Hello to all,

I'm running ECC 5.0 and EP 6.0 with MSS and ESS Business Packages (Version 60.1).

Working in MSS, I cannot locate the TeamViewer iView in the Catalog (I've also browsed through objects in Support Desk » Portal Runtime » Browse Deployment ... and verified that the iView isn't there. Maybe it wasn't installed or something.

My questions are:

» having this iView "missing", what must I do to import it?

» what are the steps do configure Team Viewer (both backend & portal)?

Thanks a lot guys

Antonio