Is it possible to prevent serviceorders being Technically completed when the status is only partially confirmed? .
I try to use the user status for this but it only works one way. sometimes it's necesssary that a serviceorder is set of TECO to released again. My user status blocks this now since it's not allowed 😔
so it must also be possible to set a serviceorder back from teco to released again !!!
or is a user exit now necessary for this requirement ?
We have prevented this from happening by creating user status. We have a user status that is set when the order goes to PCNF, this user status will not allow technical completion to occur. When the order status changes to CNF, the user status also changes to another status, which then allows technical completion.
You can define which user status is set as a result of revoking technical completion, this means that when the work order is put back into process, the appropriate user status is applied.
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