Skip to Content

CTI integration with SAP C4C

Hi Experts,

I want to test the working of CTI Integration for my study and practice purpose. But as I know we have to first buy the telephony service or application just like a call center have.

How can we test this integration scenario ?

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    Apr 17, 2017 at 06:11 PM

    Hello Saurabh,

    In case even after performing this you cannot simulate the call, then please open an incident, in some rare cases, we have to perform some

    additional backend configuration in order to make this work.

    Best Regards

    Gabriel Brage

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 17, 2017 at 08:15 AM
    Add comment
    10|10000 characters needed characters exceeded